SO... am I just cursed to recieve bad service, or no service, from ALL the courier companies out there!?
Yet again it would seem I have been witness to the Friday feeling from one or more of UKMails employees.
To the point please see my email of complaint to UKMail only a few mins ago...
................
I wish to make a complaint.
After ordering an item from a seller who paid for 24hr delivery my item failed to arrive 2 days later.
I contacted the seller who gave me a tracking number (removed for security and upon investigation via phone call to ukmail it would seem that the item was sat at you Manchester depot with no known reason why.
I also did a quick check via your site and it indicates that it was rearranged by the recipient. This is not true. The only reason i can assume this is showing maybe as a result of the conversation had on the telephone.
That aside it does not explain why I do not have my item and no doubt will not get it before Monday now!
This will be the third consecutive courier service I have had issues with of exactly the same nature.
They washed their hands of the matter with nothing more than an apology.
They ended up on my blog with a detailed account of the events. Will UKmail be joining them i wonder.
Is this yet another case of that Friday feeling by someone who couldn't be bothered to complete a load or delivery?
I await your response.
Yet again it would seem I have been witness to the Friday feeling from one or more of UKMails employees.
To the point please see my email of complaint to UKMail only a few mins ago...
................
I wish to make a complaint.
After ordering an item from a seller who paid for 24hr delivery my item failed to arrive 2 days later.
I contacted the seller who gave me a tracking number (removed for security and upon investigation via phone call to ukmail it would seem that the item was sat at you Manchester depot with no known reason why.
I also did a quick check via your site and it indicates that it was rearranged by the recipient. This is not true. The only reason i can assume this is showing maybe as a result of the conversation had on the telephone.
That aside it does not explain why I do not have my item and no doubt will not get it before Monday now!
This will be the third consecutive courier service I have had issues with of exactly the same nature.
They washed their hands of the matter with nothing more than an apology.
They ended up on my blog with a detailed account of the events. Will UKmail be joining them i wonder.
Is this yet another case of that Friday feeling by someone who couldn't be bothered to complete a load or delivery?
I await your response.
.............
I hope to give you an update soon and if you have had poor service from a courier then feel free to comment.
Its about time we got these companies to wake up and smell the coffee, or should that be the competition.
There is so far one service that I can highly recommend and I hope to be able to review them here at some point.
For now I need my missing parcel from UKMail.
